Last Updated: August 16, 2025

Welcome to somahat.net – your local service directory in Bangladesh. We connect users with reliable local service providers such as doctors, drivers, electricians, plumbers, and more. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile apps, login, and registration features.

📌 1. What Data We Collect

We may collect the following types of information:

• Full name, email, phone number (during registration or login)
• Location data (to show local service providers)
• IP address, browser/device type, and mobile device info
• Professional or business listing details (for service providers)
• Messages or feedback submitted through our contact forms
• Your preferences, saved services, and search history (for personalization)
• Account credentials and usage activity (for registered users)

🧑‍💼 2. Information for Service Providers

If you register as a doctor, driver, technician, or business owner, your provided information will be publicly listed on our platform for users to find. We strive to ensure accuracy, but listing owners are responsible for keeping their profiles up to date.

📊 3. How We Use Your Information

• To connect users with relevant service providers
• To respond to inquiries, support requests, and account issues
• To improve our website, app, and services
• To monitor user trends, detect fraud, and prevent misuse
• To send relevant updates, promotions, or notifications (if opted-in)
• To manage and secure registered accounts

🤝 4. Third-Party Tools & Services

We may use third-party tools to enhance our services, such as:

These third parties may collect limited information as governed by their own privacy policies.

🔐 5. Security of Your Information

We implement industry-standard security measures like HTTPS encryption, server firewalls, secure login protocols, and access control to protect your data. All registration, login, and mobile app data are securely stored. Your personal data is safe with us. However, no system is 100% secure, so we encourage users to remain cautious online.

📱 6. Mobile App Permissions & Data Usage

If you use our mobile app, it may request permissions such as camera (for uploads), storage, and location. These permissions are used solely to enhance app functionality and personalization. Your data collected via the app is securely stored and will never be shared without your consent.

🍪 7. Cookies and Tracking

We use cookies to:

• Remember your preferences
• Enhance your browsing experience
• Measure and improve service performance

You can disable cookies in your browser settings, but some features may not work properly.

⚖️ 8. Your Data Rights

As a user, you have the right to:

• Access, edit, or delete your personal data
• Withdraw consent or unsubscribe from communications
• Report misuse or incorrect listings

To make any of these requests, please contact us at [email protected].

⚠️ 9. Legal Disclaimer

While we work hard to verify service listings, somahat.net is not liable for the accuracy of user-submitted content, nor for any loss, dispute, or damage resulting from user interactions.

🔁 10. Updates to This Policy

We may update this policy occasionally to reflect platform changes, legal requirements, or feedback. Please check this page regularly. Changes take effect immediately after posting.

📬 11. Contact Us

If you have questions, concerns, or need help related to this policy, reach out to:

Email: [email protected]

Website: https://somahat.net

WhatsApp: +880 1781-818689